Important Information

Who we are?

In this Privacy Policy references to “we” and “us” are to MR-PC-MEDIC.

What information we collect and how?

The information we collect via this website may include:

(1) Any personal details you type in and submit, such as name, address, email address, etc.

(2) Data which allows us to recognise you, your preferences and how you use this website. This saves you from re-entering information when you return to the site. This data is collected by cookies from your navigation around the site. A cookie is a small amount of data which we send to your computer. The data is then stored on your browser or hard disk. Most web browsers can be set to prevent you from receiving new cookies, notify you before accepting cookies or disable cookies altogether. Details about this can normally be found in the Help facility provided with your browser. If you disable cookies, you will not be able to receive personalised facilities. The cookies store information only for as long as you are viewing the website.

(3) Your IP address (this is your computer’s individual identification number) which is automatically logged by our web server. This is used to note your interest in our website.

(4) Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on news and alerts).

What we do with your information?

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:-

(1) to process your requests for support, to maintain records and to provide after-sales service, and;

(2) to comply with legal requirements.

We will send an email receipt containing a unique customer reference number and details of any engineer visits required when you call us. Your information and email address will never be used for sales or other promotional materials.

Your rights!

(1) You can ask us to update or remove your personal information by contacting us using our customer services form or by email.

(2) You also have the right to request a copy of any personal information we hold about you.

Customer Services
MR-PC-MEDIC